Sportzino Privacy Policy — How Your Data Is Stored and Used

Welcome to Sportzino's Privacy Policy. This document explains how Sportzino collects your personal data, why it's used, where it's stored, and what rights you have.

Sportzino believes privacy is a fundamental right. We only collect the information we genuinely need to serve you better. Collecting excessive or unnecessary data goes against our principles.

By creating an account or using the platform, you agree to this Privacy Policy. If you have any questions, feel free to reach out to us.

Sportzino collects three types of information:

Information You Provide Directly

• Name, date of birth, gender
• Email address and mobile number
• Current Address
• National ID or passport number (for KYC verification)
• Payment method details (Mobile Pay, Nagad numbers, etc.)

Automatically Collected Information

• IP address and device type
• Browser & Operating System Information
• Time spent on the site and pages visited
• Login & logout times and location

Information Received from Third Parties

• Transaction confirmations from mobile banking providers for payment verification
• Risk assessment data from security partners for fraud prevention

Sportzino uses your information solely for the following purposes:

• Account Management: For registration, login, and identity verification.
• Service Delivery: For betting, payment processing, and bonus distribution.
• Customer Support: To resolve your issues and answer your questions.
• Security: To prevent fraud, money laundering, and account hacking.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: Analytics to improve the platform experience.
• Contact: To send important updates, promotions, and notifications (with your consent).

Sportzino never sells your personal data. However, it may be shared in the following limited circumstances:

• Payment Providers: Used solely to process transactions with Mobile Pay, Nagad, Rocket, and similar services. They are bound by Sportzino's privacy agreement.
• Law Enforcement: Only the minimum necessary information will be shared in response to a court order or a lawful government request.
• Security Partners: For fraud detection purposes, using anonymized data only.
• With Your Consent: Only with your explicit consent.

Sportzino does not retain your data longer than necessary. Retention periods vary depending on the type of information:

Data is securely deleted or anonymized once the retention period ends.

Sportzino uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Types of Cookies We Use

• Essential Cookies: To maintain login sessions and for core functionality. These cannot be disabled.
• Analytics Cookies: To understand which parts of the site are used most. Opt-out available.
• Preference Cookies: To remember your language and interface preferences. Opt-out available.
• Security Cookies: To detect fraud and prevent CSRF attacks.

As a Sportzino member, you have the following rights:

Sportzino does not serve anyone under 18 or collect their data. Age is verified at registration, and ID documents may be requested in cases of suspicion.

If you believe a minor's information has been collected by mistake, please notify us immediately. We will delete the data and close the associated account.

Sportzino uses industry-leading security measures to protect your data:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Independent security experts conduct regular audits.
• Firewall & Intrusion Detection: To prevent unauthorized access.
• Data Backup: Regular encrypted backups stored in a secure location.
• Staff Training: All staff are trained in privacy and security protocols.

That said, no internet transmission can be guaranteed 100% secure. In the event of a security breach, we will notify affected members as quickly as possible.

Sportzino uses certain third-party services that may process a limited amount of data:

• Payment Gateways: Mobile Pay, Nagad, Rocket — transaction data only.
• Analytics: Anonymized data for platform performance analysis.
• Cloud Storage: Data stored on secure, encrypted servers.

All third parties are bound by data processing agreements with Sportzino and are committed to complying with Sportzino's Privacy Policy.

Sportzino may update this Privacy Policy as needed. Before any significant changes:

• Advance notice will be sent to your registered email or mobile number.
• A notice of any changes will be displayed on the main platform page.
• The date of any changes will be updated at the top of this page.
• Continued use of the service after changes take effect will be considered acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please contact us:

• Email: support@sportzino.onl
• Live Chat: Available on the platform 24/7
• For general inquiries: FAQ Page View.

We aim to respond to all privacy-related requests within 30 days. For urgent matters, an initial response is typically provided within 72 hours.